Privacy Policy for Just Ask

Last updated: October 2025

This Privacy Policy describes how Just Ask (“the Company”, “We”, “Us”, or “Our”) collects, uses, and discloses information in connection with the mobile application Just Ask (“the Application”).

By using the Application, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words with initial capital letters have meanings defined under the following conditions. The following definitions apply whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

  • Application refers to Just Ask, the mobile software provided by the Company.
  • Company (referred to as either “the Company”, “We”, “Us”, or “Our”) refers to Just Ask.
  • Country refers to: Ukraine.
  • Device means any device that can access the Application, such as a smartphone or tablet.
  • Personal Data means any information that relates to an identified or identifiable individual.
  • Service Providers are third-party companies or individuals that help provide or analyze the Application.
  • You means the individual using the Application.

Information Collection and Use

The Application collects limited information when you download and use it. This may include technical data such as:

  • Your device’s Internet Protocol (IP) address
  • Device type and operating system version
  • Pages or screens visited within the Application, and time spent on them
  • Crash reports and anonymized diagnostic data

The Application does not collect precise GPS-based location data.
However, it may use anonymized information such as language settings or general region (country) to improve app analytics and localization.

Push Notifications and Marketing Communication

The Application may send push notifications or email messages to:

  • Provide important updates, feature announcements, or policy changes
  • Share relevant news, offers, or marketing promotions related to Just Ask

You can opt out of receiving marketing notifications at any time through your device settings or by contacting us directly.
All communications comply with GDPR requirements and user consent preferences.

Third-Party Services

Only aggregated, anonymized data is periodically transmitted to external services to help improve the Application and its performance.
These third-party services have their own Privacy Policies:

These services may collect non-identifiable data such as device type, app version, session duration, and interaction metrics to help us analyze and optimize performance.

Data Retention

The Company retains anonymized technical data for as long as necessary to improve the Application and ensure its stability.
If you wish to request deletion of any stored data, please contact us at d.mahinchuk@gmail.com and we will respond within a reasonable time frame.

Children’s Privacy

Our Service is not directed at children under the age of 13.
We do not knowingly collect personally identifiable information from minors.
If you are a parent or guardian and believe that your child has provided Personal Data, please contact us so that we can remove it immediately.

Security

We value your trust in providing us with your data.
We apply reasonable administrative, technical, and physical measures and rely on trusted third-party services (such as Firebase and Google) to protect and anonymize information.
However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

Links to Other Websites

The Application may contain links to other websites that are not operated by Us.
If You click on a third-party link, You will be directed to that site.
We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update Our Privacy Policy from time to time.
We will notify You of any changes by posting the updated Privacy Policy on this page and, where appropriate, via email or in-app notification.
Changes are effective when they are posted on this page.
The “Last updated” date above reflects the most recent revision.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: d.mahinchuk@gmail.com


Compliant with App Store, Google Play, GDPR, and COPPA (Children’s Online Privacy Protection Act).

Just Ask Support
Need help or have questions about the app?
email: support@justask.com.ua
We reply within 24 hours.